Due to the lockdown put in place by the government, we have decided it is in the best interest of our staff and our customers to temporarily close our office and stop any deliveries until further notice.
We are doing our best to work with our suppliers of who are still operating to get goods out to you but this does mean, unfortunately, that the delivery lead times shown on our website will be affected and delayed. However, please do not worry about ordering with us. Your order is simply on hold and will be processed once normal service resumes. Any outstanding orders will be prioritised for delivery once the sanctions in place have been lifted.
Customer services are still available to be contacted via email, live chat or phone for any queries you may have.
We apoligise for any inconvenience that this has caused, we are assessing this uncertain situation constantly and will keep updating as it evolves. Thank you for your patience and understanding.
At Just Ottomans we offer a variety of delivery solutions designed to meet your high expectations. We deliver your ottoman or blanket box on either our own transport or using couriers.
We deliver to most areas within the UK. Due to the increase of duty & VAT on fuel, the following postcodes will incur a supplementary delivery charge:
AB / BT / CA / CF / DD / DG / DH / DL / DT / EH / EX / FK / FY / G / HR / IV / JE / KA / KW / KY / LA / LD / LL / ML / NE / NP / NR / PA / PH / PL / PO30-41 / SA / SR / SY / TA / TD / TQ / TR / TS / YO / Z
We deliver both on our own transport and using national couriers. This delivery service is used for deliveries to your door. We will inform you the day your item is to be delivered and where possible we will call you an hour before delivery. Deliveries usually take place Monday - Friday, 8am - 6pm. Saturday delivery is dependent on where the item is to be delivered and the item you are purchasing (information found when you place this item in your basket).
Many of our items are now available on our Express Delivery Service. This means we are able to get your item to you quicker than the normal lead time as stated on the website. Express delivery information is specific to the product you are ordering and dependent on your location, further information can be found on the product page and when you add your chosen ottoman to the basket, subject to stock availability. If you require delivery on a specific day please call us for further information.
Please Note: there will be a standard delivery charge of £9.50 on all Special Offer items - this will be slightly more for express delivery.
Please Note: The lead time is stated on all the product pages in working days, unfortunately there will be some instances where express delivery cannot be met.
Saturday UK delivery is now available for most ottomans at a small extra charge. If this option is available it will be displayed at checkout when placing your order. Please note that this does not necessarily mean the first available Saturday, but a Saturday within the stated lead time.
There may be some circumstances beyond our control where Saturday delivery is not available on some sizes of ottoman, we will inform you of this prior to delivery if this is the case.
Saturday delivery is currently only available to the following postcodes:
AL / BR / CM / CR / DA / E / EC / EN / HA / HP / IG / KT / N / NW / RM / SM / SS / SW / TW / UB / W / WC / WD
Standard delivery of your ottoman is currently priced at £9.95. Supplement charges are dependent on the item ordered and your location. If you are not sure then please don't hesitate to contact us prior to placing your order. Please note: Delivery lead times are only an approximate estimation and are subject to change, unfortunately this can be sometimes out of our control, if you have any doubts please call us before placing your order. If you have ordered items to be delivered to Scotland or Wales you may have to wait longer than the quoted delivery lead time on the website. If you have any special requirements regarding your delivery please don't hesitate to call us on 0844 9 800 788 and we will do our best to fulfill your needs.